As a freelancer we do work on different marketplace to provide our services and we get paid for that. Fiverr is one of the most popular marketplace for freelancing. Recently fiverr made a change on their platform for sellers. Today I am going to discuss how Fiverr performance metrics works.

Fiverr Marketplace:

As we all know that Fiverr is a marketplace where anyone can hired any freelancer from large number of services. Yes on Fiverr you’ll get huge number of services offering from sellers across the world. You can choose your services by selecting category and subcategory. You can also check the sellers status and can contact with them. Its a platform of trustworthy and quality services. I am also working on Fiverr as a freelancer since 2020 and guiding new comers on freelancing career as well. 

Fiverr Seller Level:

If you want to hire a freelancer from Fiverr then you need to search them by category and sub category. You can also offer a job through fiverr by post a request where you need to give a project brief including your description and budget. Then fiverr will show you the seller details and also sellers can eligible to contact with you by submitting a brief against your project brief. 

A buyer can submit their project brief through this

After submitting their brief they will be able to contact with seller or they can also select their sellers directly searching gigs from fiverr. 

There are 4 types of seller level on fiverr and these are:

  1. New Seller
  2. Level One
  3. Level Two
  4. Top Rated Sellers

You can choose any of them and its totally depends on you if you are an buyer. Remember one thing sellers demand their service chargers depending on their levels. Expert and experience sellers asking more than new comers. 

Fiverr Update for 2024:

Recently fiverr has declared their new updates for freelancers. From now every sellers will be judge by their works and how they will be treated by the platform. Fiverr is always looking for taken some initiatives to improve their reliability among the buyers. Because there are other marketplace as well where buyers are getting their services and get the best opportunities. So Fiverr is not letting them down, that’s why they are taking the new challenges to improve the opportunity for both seller and buyers. If the platform gives you the best services then you will chose them on regular basis. Today I am going to discuss about the new fiverr update for 2024, stay with me folks.

How Fiverr Performance Metrics Works?

Well the new update on fiverr for 2024 is performance metrics of all sellers. From now on fiverr authority will judge all the sellers by their performance to improve more opportunity for both seller and buyers. Though we’ve seen there were some rating systems were on the marketplace to rate the best sellers according to their performance. 

On the new update we can see they’ve launched Performance Metrics for all sellers. Yes, the metrics will tell you what are your position now and how you can move on the next level. To watch your performance level sellers should click on the Level Overview options on their dashboard. When they click on the overview option they will see their current performance metrics like this

New Seller Performance Metrics on Fiverr

 

So, here you can see there is a 6 metrics which indicates your current performance level and what exactly you need to maintain to move on the next level.

Success Score:

Success score is your current gig performance score which is analyses by fiverr. Yes, they will check your gig performance including your connection with buyers and number of orders placed by the buyers. Though the highest number of success score on fiverr is 10 but you need to maintain 7 to qualifies for next level. 

Rating:

This metrics shows the rating you’ve gained after completing your jobs on Fiverr. If your buyer get satisfied with your performance they will rate your services.  Top rating is 5 but at least you need to maintain 4.6 rating to qualifies for the next level. So this rating plays a vital role for any sellers on marketplace to get noticed by the buyers. If they noticed any bad rating or comments posting by the buyers that you worked previously then they will not place any orders. 

Response Rate:

Response rate is also crucial for us. Because as a freelancer we need to stay alert on the platform, when someone knocked us and want to know anything regarding our gig and services we need to reply them asap. The most important part is to reply your buyer within 1 hour. If you response your buyers so late it will hamper your images. No one will knock you if they notices that you’re replying them lately. Though fiverr asked us to maintain response rate 80 but you need 90 to qualifies for the next level.

Orders:

It reflects how many orders you’ve done till now. If you’re a new seller and you want to move on the next level then you need to complete some orders. On each level there’re some targets to achieve it and to move on the next level. The more order you’ve completed the more experience you’re gaining. So its really important for any seller to achieve success on the marketplace. Right now on the new performance metrics we need to focus on to get orders if we want to move on

  • Level 1 target is now 5 Order completion
  • Level 2 target is now 20 Order completion
  • Top Rated Level target is now 40 Order completion 

Unique Clients:

Unique clients means how many new client you’ve reached. As a freelancer you can work with so many buyers, one buyer can hired you for several times if they’re happy with your performance. But fiverr always supported us to get new clients to work with. Because the more unique clients you’ve achieved means your performances is getting noticed by new clients as well as old ones. It also shows our reputations as well. On the new updated we need to get more unique clients and the metrics are

  • Level 1 target is now 3 unique clients 
  • Level 2 target is now 10 unique clients 
  • Level 1 target is now 20 unique clients

Earnings:

We all works for money. If you’re a freelancer and you’re selling your services on any marketplace like Fiverr or Upwork buyers will paid you for your services. The more work you get there’s a opportunity to get more money. On fiverr earnings metrics shows how much you’ve earned by doing business or selling your gigs on the platforms. Though Fiverr will take 20% as their commission. Whatever you get you need to give 20% to fiverr as their commissions. If you want to move on the next level then you need to earn following amount from the platform

  • Level 1 target is now $400
  • Level 2 target is now $2000
  • Top Rated Level target is now $1000

Though they didn’t made any changes on this segment. So try to get some orders from Fiverr to earn more.

Can this level system effect my career?

Yes, as a freelancer you should always focus on your target to achieve more jobs from the platform and try to maintain the minimum level to stay on the same level and get the opportunity to move on the next level. If you failed to achieve this then they will put you 30 days of grace period to improve it otherwise you will be down graded. So be careful and stay focused on it.

Conclusion:

Fiverr is always looking for the best opportunity for the both seller and buyers. They always worked on how they can improve their platform to attract new buyers and to keep the old one as well. That’s why they never compromise with their quality of services along with terms of services as well. So if you’re a seller on fiverr just follow all the metrics to stay update otherwise you’ll not be able to get the next level facilities. 

 

 

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